Privacy Policy

What this policy covers

This policy explains what personal data talariaebikechinasource.com collects, why we collect it, and what choices you have. We collect only what is necessary to run the store and fulfil your orders.

What we collect

Orders
We collect your name, billing and shipping address, email address, phone number, and order contents. This information is used to:

  • Fulfil your order

  • Arrange delivery

  • Handle returns and warranty claims

  • Meet tax and accounting obligations

Payment card details are processed by our payment provider and are never stored on our servers.

Accounts
If you create an account, we store your login email and order history so you can track orders and reorder easily.

Contact and enquiry forms
We collect whatever information you send us so we can reply. For fitment enquiries, this may include your bike’s model and frame number.

Cookies
Our store uses:

  • Essential cookies — required for the cart and checkout to function

  • Caching cookies — to speed up the site and improve your browsing experience

We do not currently use analytics cookies (e.g., Google Analytics), marketing cookies, or tracking pixels for advertising purposes. If this changes, we will update this policy and notify you.

Who we share data with

We share your personal data only with:

  • Carriers — to deliver your order

  • Our payment provider — to process your payment securely

  • Talaria (the manufacturer) — where a warranty claim requires verification

We do not sell, rent, or trade your personal data with third parties for marketing purposes.

How long we keep it

  • Order records — kept as long as tax and accounting laws require (typically several years)

  • Enquiries — kept as long as needed to handle your query

  • Account data — kept until you ask us to delete your account

You can request account deletion at any time (see Your rights below).

Your rights

You have the right to:

  • Request a copy of the personal data we hold about you

  • Ask us to correct inaccurate or incomplete data

  • Ask us to delete data we are not legally required to keep

To exercise any of these rights, email us at info@talariaebikechinasource.com. We will respond to verified requests within 30 days as required by applicable law.

Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 info@talariaebikechinasource.com

Data controller:
TALARIA E-BIKE CHINA SOURCE
Chongqing, China